QUICKCHECK CALIBRATION AND REPAIR

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Service doesn’t end with your purchase—we’re experts in calibration and repair.

Properly calibrating a clamp-on tension meter is critical to ensuring correct readings. At Dillon/Quality Plus, we offer quick, accurate and comprehensive calibration and repair services for all types of tension meters and force measurement products to ensure your business doesn’t have to miss a beat.

Dillon QuickCheck Cable Tension Meter Calibration and Repair service equipment
Calibration Service equipment for Dillon QuickCheck Cable Tension Meter

How often should clamp-on tension meters be calibrated?

We recommend that any clamp-on tension meter be recalibrated annually to maintain high standards of accuracy. You’ll get an automatic pop-up notification on the display when it’s time to send in your Dillon cable tension meter for calibration.

Precision Calibration You Can Trust

Our calibration services have fast turnaround times and are traceable to NIST standards. With every Dillon/Quality Plus purchase, you get a 2-year warranty, a 1-year recall sticker and automatic notification of calibration due dates. We maintain extremely high standards of service, and all of our testing equipment is recertified on an annual basis with traceability to NIST.

Dillon QuickCheck clamp-on cable tension meter calibration on wire-rope

Our Tension Meter calibration process

1. Initial Inspection & Assessment

Once we receive the tension meter, one of our experienced technicians will visually inspect it. If they see any problems, they’ll repair it or send you a quote for part replacement.

2. Precision Calibration Setup

If the unit passes the visual inspection, the technician installs it in one of our calibration machines, and loads it up at five points over the range of the unit.

3. Testing, Adjustment & Verification

We run 3 tests, and average the three sets of readings. If the result is out of tolerance range, our technicians make any necessary adjustments and re-test until the average readings are within tolerance.

4. Final Cleaning & Quality Check

Before we ship it back to the customer, each tension meter goes through a thorough cleaning and final inspection.

Comprehensive tension meter repair services

Our experienced team of technicians has deep expertise in end-to-end tension meter repair, including:

  • LCD display repair or replacement
  • Circuit board repair, replacement, or reprogramming
  • Software updates
  • Part replacement and repair

We pride ourselves on our fast turnaround times for repair. However, we also offer phone support if you can’t send your unit in. All our repair services come with a 30-day parts and workmanship warranty.

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Dillon QuickCheck repair for circuit board

Submit a Returned Material Authorization (RMA) form

Fill out this form for repairs and warranty issues, and we’ll get back to you as soon as we can.

Frequently Asked Questions

Have questions about specifications, compatibility, or calibration requirements? Our team is ready to help. Contact us today.

Yes, we take in QuickCheck units regardless of where they were purchased. Send us the model and serial number before you ship anything in, and we’ll confirm what your unit needs and give you an accurate quote first.

QuickCheck calibration confirms your tension meter is reading accurately by testing it against a known standard and documenting the results. QuickCheck repair addresses an actual mechanical or electrical fault, such as a cracked display or a malfunctioning circuit board.

A unit that comes in for repair is always recalibrated afterward as part of the job, since fixing a fault doesn’t confirm accuracy on its own. Our technicians determine which service (or both) your specific unit needs during intake, before any billable work starts.

Each certificate documents the as-found and as-left readings at all five test points, the reference standards used for the test, the calibration date, and confirmation of NIST traceability. Quality teams working under ISO 9001, AS9100, or comparable systems can use this paperwork as-is for their supplier records. If your specific audit requires a different layout or additional fields, tell us ahead of time and we’ll format it accordingly.

Most QuickCheck calibrations are completed and shipped back within a few business days of arrival. QuickCheck repairs run longer only when a part isn’t in stock and needs to be ordered, so our technicians confirm parts availability and pricing during the initial inspection rather than mid-repair. Mention any deadline when you request your quote and we’ll let you know what’s realistic for your timeline.

Yes, this can be done in the same visit as your annual calibration. If you’ve picked up new cable work outside what your QuickCheck was originally programmed for, list the additional constructions and diameters when you request your quote. Since each unit holds up to 20 stored rope calibrations, we’ll build the new ones in before the unit ships back to you.

Use the original IP68 carry case, which is designed to protect the unit in transit as well as on a jobsite. Take the batteries out before boxing it up, and include a printed RMA form or a note listing your name, company, and the issue so it moves through receiving without delay. Ship with a trackable, insured carrier, since damage or loss before the unit reaches us isn’t something we’re able to cover.

Almost always, yes. A failed reading on a clamp-on tension meter typically comes down to something identifiable, like a worn load cell, a sticking clamp mechanism, or an electrical fault on the circuit board. Whichever it is, our technicians catch it during the same inspection where the failure shows up and send you a repair quote before touching anything further. The only exception is a unit that’s genuinely uneconomical to fix, and in that case we’ll say so upfront rather than run the clock on a repair that isn’t worth it.

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Need help finding the right QuickCheck? Fill out the form with your question and we’ll get back to you as soon as possible.

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